Ayudeva Spot – Return & Exchange Policy
At Ayudeva Spot, your satisfaction and trust are at the heart of everything we do. If you’re not completely happy with your purchase, we’re here to help.
Return Eligibility
-
Returns are accepted within 7 days of delivery.
-
Product must be unused, sealed, and in original packaging.
-
A valid proof of purchase (order number or invoice) is required.
Non-Returnable Items
-
Opened or used products
-
Personalized or custom-made items
-
Products purchased on clearance/sale
-
Gift cards or vouchers
Exchange Policy
-
Damaged or defective items may be exchanged within 7 days of receipt.
-
Please share a photo/video of the damaged product for faster resolution.
-
If the exact item is not available, we will offer a store credit or alternative of equal value.
Refunds
-
Once we receive and inspect your return, we will notify you via email.
-
Approved refunds will be processed to your original payment method within 7–10 business days.
-
Shipping and handling charges are non-refundable.
How to Return
-
Email us at ayurvedaspotofficial@gmail.com with your order ID and reason for return.
-
We will guide you through the return process.
-
Ship the item back to our return address (shared via email).
Note: Customers are responsible for return shipping unless the item is damaged or incorrectly shipped.